dj47's Privacy Policy

dj47 (hereinafter referred to as "we", "our", or "the platform") is a safe and reliable online betting and casino platform in Bangladesh. We give the highest importance to the privacy of our users' personal information.

This privacy policy explains what types of information we collect when you use the dj47 website (dj47.cam), create an account, or use our services, how that information is used, and what measures we take to protect your information.

By registering with dj47 or using our services, you agree to the terms described in this privacy policy. If you have any questions about this policy, please see the contact section below.

We may collect the following types of personal information:

• Full Name
• Date of birth (for age verification)
• National ID number or passport number (when identity verification is required)
• Photograph or copy of government-issued ID (as part of the KYC process)

• Email address
• Mobile number
• Residential address

• bKash, Nagad, Rocket, or bank account details (for deposits and withdrawals)
• Transaction history
• Deposit and withdrawal amounts

• Gaming activity history
• Bet amounts and results
• Bonus and promotion usage details
• Account balance and transaction information

• IP address
• Device identifier information
• Browser type and version
• Operating system
• Login time and date

We collect your information in the following ways:

• During registration: When you open a new account with dj47, you provide the required information to us directly.
• During identity verification: The documents you submit to complete the KYC (Know Your Customer) process.
• During transactions: Financial information automatically collected during the deposit or withdrawal process.
• While using the platform: When you play games, place bets, or use any other service, information is automatically logged.
• Through cookies and tracking technologies: To improve your browsing experience.
• Through customer support: When you contact us via live chat or email.

The information collected is used for the following purposes:

To create, manage, and maintain your account, and to verify your identity.

To securely complete deposits, withdrawals, and other financial transactions. The minimum deposit amount on our platform is ৳300 and the minimum withdrawal amount is ৳800.

To detect suspicious activity, prevent fraudulent transactions, and take necessary steps to prevent money laundering.

To respond to your requests, complaints, and questions in a timely manner and to provide 24/7 live chat support in Bengali.

To monitor gaming behavior and, where necessary, provide you with support regarding responsible gaming.

For research and analysis purposes to improve the platform's functionality and user experience.

dj47 does not generally share your personal information with third parties. However, sharing may be necessary in certain circumstances:

Information is shared as needed with bKash, Nagad, Rocket, and banking partners to complete financial transactions. This information is used solely for processing transactions.

Our game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe may process limited information to provide technical services. They are contractually bound to follow our privacy standards.

We may be required to disclose information for legal reasons or in response to a valid request from a competent authority. This includes anti-money laundering laws and other applicable regulations.

Information may be transferred in the event of a future merger, acquisition, or restructuring. In such a case, you will be notified in a timely manner.

Our website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that improve the functionality of our platform.

Essential for the core functionality of the platform. These include maintaining login sessions, security verification, and saving language preferences.

Help remember your preferences and settings, such as your preferred game categories and display settings.

Collect statistics to understand how users use our platform. This information is processed in aggregated and anonymized form.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the platform.

dj47 applies industry-standard security measures to protect your information:

• SSL Encryption: All connections to our website are secured with SSL/TLS encryption, which protects your information while it is being sent and received.
• Data Encryption: Sensitive information, particularly financial information, is stored using strong encryption methods.
• Access Controls: Only authorized staff can access user information for specific purposes.
• Regular Security Assessments: Regular audits are conducted to identify and address potential security vulnerabilities.
• Two-Step Verification: Two-factor authentication is available for additional account protection.
• Monitoring Systems: Round-the-clock monitoring systems are active to automatically detect suspicious activity.

However, no method of transmitting or storing information on the internet is one hundred percent secure. We provide the highest level of industry-standard protection, but complete security cannot be guaranteed. It is your responsibility to keep your account password confidential.

We retain your information only for as long as it is necessary or a legal obligation exists:

• Active accounts: For the full duration while the account remains active.
• Closed accounts: For a defined period after account closure to meet applicable legal and regulatory requirements.
• Financial transaction records: Retained for an extended period in accordance with financial regulations.
• Communication and complaint records: For a relevant period after resolution.

Once the defined retention period has passed, we securely delete or anonymize your information.

You have the following rights regarding your personal information:

You may request a copy of the personal information we hold about you.

You can request corrections to any inaccurate or incomplete information we hold about you.

In certain circumstances you can request that your information be deleted. However, this right may be limited where legal obligations apply.

You can object to your information being used for marketing communications and opt out at any time.

You can request to receive your information in a structured, commonly used format.

To exercise these rights, email us at [email protected]. We will respond as promptly as possible after proper verification.

dj47 is an adult platform. Our services are only for those aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.

We verify age at the time of registration. If a minor has created an account using false information, please bring it to our attention and we will immediately delete that account and the associated information.

We may update this privacy policy from time to time. For any significant changes, we will:

• Publish the new policy on this page and update the "Last Updated" date at the top of the page.
• Notify registered users via email.
• May display a clear notification after login.

Continued use of our services after any changes will be considered as your acceptance of the new policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns or requests regarding this privacy policy, please contact us:

For privacy-related requests: [email protected]

Our customer support team is available in Bengali 24 hours a day, 7 days a week via live chat.